Join us for our new series of Customer Spotlight podcasts!
In this podcast we celebrate the results achieved by Britvic, since implementing Esker Order Management; part of Esker's Customer Service suite of solutions.
Britvic was founded in the 1930s and has grown into a global organisation with 39 iconic soft drink brands sold in over 100 countries. These brands include Robinsons, Tango, J2O, Fruit Shoot, Purdey’s and many more. In Great Britain and Ireland, Britvic has the exclusive licence with PepsiCo to make and sell Pepsi MAX, 7UP, Rockstar Energy and Lipton Ice Tea.
Learn how Britvic achieved:
- 66% fewer order entry errors, despite volume increase
- 100% visibility of entire order process
- Happier Customer Service team
- Suppliers highly satisfied