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About the event
Esker’s Customer User Group event is a can’t miss opportunity to gain insights on how to get the absolute most out of your Esker solution(s).
This is your chance to meet our Esker experts face-to-face and to network with other users of our solutions to share ideas and working practices.
The day will primarily focus on solution-led workshops to learn practical ways to improve your Source-to-Pay and Order-to-Cash processes through AI-powered capabilities – don’t miss out!
Our three solution-led workshops will be run by Senior Product Managers from Esker Head Office, and include CX specialists and Professional Services Team Leaders. This will give you the opportunity to discuss strategies for optimising your Esker solution and to find out about our solution roadmaps, as well as the chance to ask questions and get answers on tips & tricks, measuring KPIs, how best to teach new staff members and more.
You'll be assigned to your solution-specific workshop for the full day (Source-to-Pay, Customer Service or Invoice-to-Cash). If you have more than one Esker solution, please indicate on your registration form which workshop you would like to attend.
Who should attend
Team leaders and super-users. Please use the form below to register your team members individually.
If you are interested in attending a workshop for a solution that you don’t currently use, please contact Sosennah Every.
Download the eBook
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Overview agenda
| 09:00 - 10:00 | Registration, breakfast, meet the team and networking |
| 10:00 - 12:00 | Workshop 1 - Senior Product Managers presentation including roadmap Customer testimonials |
| 12:00 - 13:00 | Lunch and networking Video testimonial recording |
| 13:00 - 15:00 | Workshop 2 - CX Overview, Q&A open forum |
| 15:00 - 17:30 | Esker's 40th Anniversary celebrations and networking Canapés and drinks |
Speakers
Alistair Nicholas
Managing Director, Esker Northern Europe
Managing Director, Esker Northern Europe
Catherine Dupuy-Holdich
Senior Product Manager, Source-to-Pay, Esker
Senior Product Manager, Source-to-Pay, Esker
Michael Greenland
Product Manager, Core Services & Collaboration, Esker
Product Manager, Core Services & Collaboration, Esker
Aurélien Coq
Product Manager, Customer Service, Esker
Product Manager, Customer Service, Esker
Maud Berger
Product Manager, Invoice-to-Cash, Esker
Product Manager, Invoice-to-Cash, Esker
Georgina Kershaw
Customer Experience Manager, Esker
Customer Experience Manager, Esker
Sam Watts
Customer Experience Specialist, Source-to-Pay, Esker
Customer Experience Specialist, Source-to-Pay, Esker
Megan Watson
Customer Experience Specialist, Order-to-Cash, Esker
Customer Experience Specialist, Order-to-Cash, Esker
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Travel
By Train:
Birmingham New Street station is 9 minutes' walk from the venue.
Birmingham Snow Hill station is 4 minutes' walk.
By Car:
Parking is available nearby at B4 Parking, B4 6DG (6 minutes' walk). Tickets can be validated at the hotel for a discounted rate of £12.60 per 24 hours.
Snow Hill car park, B3 2BJ (3 minutes' walk).
By Air:
Birmingham International Airport with a train link to Birmingham New Street Station.
Hotels:
Hotel du Vin has a limited number of hotel rooms, available on a first come first served basis. Please book directly with the hotel and mention Esker.
Birmingham New Street station is 9 minutes' walk from the venue.
Birmingham Snow Hill station is 4 minutes' walk.
By Car:
Parking is available nearby at B4 Parking, B4 6DG (6 minutes' walk). Tickets can be validated at the hotel for a discounted rate of £12.60 per 24 hours.
Snow Hill car park, B3 2BJ (3 minutes' walk).
By Air:
Birmingham International Airport with a train link to Birmingham New Street Station.
Hotels:
Hotel du Vin has a limited number of hotel rooms, available on a first come first served basis. Please book directly with the hotel and mention Esker.
Alternative hotels in close proximity include:
Premier Inn Birmingham City Centre (Waterloo Street)
Grand Hotel Birmingham
Holiday Inn Express Birmingham (Snow Hill)
Premier Inn Birmingham City Centre (Waterloo Street)
Grand Hotel Birmingham
Holiday Inn Express Birmingham (Snow Hill)
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Venue
Hotel du Vin
25 Church Street
Birmingham
B3 2NR
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About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and S2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Register now to secure your place!
This event is free to attend for Esker customers.
